We have a 7-day Exchange policy, which means you have 7 days after receiving your item to request a Exchange. Exchange is eligible only if there is an issue with size and shall be exchanged only once for the same color variant.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Upon receival of product a minimum of 3 days is expected to re-ship the product based on subject to availability
Products Purchased from Retail Stores shall be exchanged at the respective store.
To start a exchange, you can contact us . Please note that returns will need to be sent to the following address: GROOSBERRY LIFESTYLE, D-103, Sharanam Smart Space, Opp. Anupam Cinema, Khokhra.. Ahmedabad. 380028
You can always contact us for any exchange question at Customercare@groosberry.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
You shall be eligible for a full refund only if the product required in exchange is not available.
Refund
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.